With years of experience in both sectors, we help companies tackle projects that have a real
impact on the profitability of all industry segments.

GAIN CREDIBILITY TO INCREASE PROFITABILITY

The increasing competitiveness of the banking sector requires us to adapt our business
development to the new consumer, while retaining the reminiscences of the past. The constant
changes in the sector mean, in turn, that we have to work on leading the team, promoting
ownership, motivating and supporting commercial proactivity.

How can we increase our profitability without harming our customers? This is one of the
questions we have to answer.

In the insurance sector, artificial intelligence and connectivity will enable faster decision making.
Customers want simplicity and clarity, but at the same time they want personalised service and
pay-per-use. We support the digital transformation projects that companies are facing by
training teams and creating effective strategies.

EXAMPLES OF OUR WORK

• Seminars aimed at developing the commercial attitude in the teams of the 84 offices.
The training was developed by alternating the face-to-face and e-learning
environments.
• Creation of a customer experience training programme for senior and middle managers
at international level.
• Sales training in expert selling and cross-selling. Proactive leakage prevention,
increased customer loyalty and acquisition.
• Market research and mystery shopping projects

CREDENTIALS